Privacy Policy

The Biogenity Privacy Policy was updated on July 10, 2019.

Privacy Policy for Biogenity

At Biogenity data protection and confidentiality is a high priority. This privacy policy sets out guidelines for how Biogenity processes your personal data. Further, it is explained how Biogenity use the personal data that you leave and/or provide when you visit our website.

Data controller and contact information

This website is operated and owned by: 

    Biogenity ApS
    Dalgasgade 19, 3.
    9000 Aalborg
    CVR.: 39606925
    Tel.: (+45) 71 11 60 50

Collection of personal data

Your personal data is collected in one or several of the following cases: 

  • When you buy goods online at
  • When you sign up for the Biogenity’ s newsletter
  • When you create a client account at
  • When you participate in one of Biogenity’s competitions

In the above mentioned cases we may collect following information about you: 

  • Name
  • Address
  • Phone number
  • E-mail address
  • Company name

If you use your email address in more than one of the above cases, your personal data will only be collected and registered in one place except when we use your data to send newsletters. This way your information is already stored when you shop at us.

Use of personal data

We collect and use your personal data in connection with: 

  • Completion of orders in our webshop
  • Management of user accounts
  • Overview of purchase history
  • Participation in competitions or other events 
  • Sign-ups for our newsletter
  • Statistics
  • Other marketing initiatives

The basis for our processing of the above mentioned personal data occurs in most cases when the process is necessary in relation to the fulfillment of our agreements with customers, or for the implementation of measures taken at our customers’ request prior to entering an agreement, cf. the Data Protection Regulation Article 6(1)(b). 

Please note, that we will only use your personal data to send marketing material if you prior have given your explicit consent, unless legislation allows us to contact you or your company without your prior consent.

Transfer to other data controllers

We do not transfer your personal data by default to a third party without your consent. Information that is used for delivery of goods is however disclosed to the shipping company used by Biogenity. Biogenity is not liable for the shipping company’s breach with current legislation for the processing of personal data. Furthermore, information that is used in relation to the chat service on our website is disclosed to the company who provides this service to Biogenity. 

Under specific circumstances and with reference to legislation, it might be necessary to transfer information to public authorities or the police. For example, information may be disclosed to the police in case of suspicion of credit card fraud. 

In the case of a re-organization, full or partial sale of the company, any disclosure in such connection will be in accordance with current legislation for the processing of personal data.

Disclosure to data processors

Biogenity does not disclose your information to other data processors. Biogenity provides and manages all software in connection with the processing of your personal data.

Deletion of personal data

We will delete your personal data when we no longer need to process them in relation to one or more of the purposes set out above or if we no longer have another legal interest in keeping the information. However, the data may be processed and stored for a longer period in anonymized form.


We have implemented security measures and internal procedures to ensure that your personal data is not destroyed, lost, changed or exposed to unauthorized disclosure or unintended access. All your personal data is encrypted and only few staff members at Biogenity has access to the data.

Your rights

You are at any time entitled to be informed of the personal data about you that we process, but with certain legislative exceptions. You also have the right to object to the collection and further processing of your per­sonal data. Furthermore, you have the right to have your personal data rectified, erased or blocked according to the rules. Moreover, you have the right to receive the information about you that you have provided to us, and the right to have this information transmitted to another data controller (data portability).

Withdrawal of consent

You may, at any time, withdraw any consent you have given and we will delete your personal data, unless we can continue the processing based on another purpose. If you wish to withdraw your consent, please contact us at or +45 71 11 60 50.

Links to other websites etc.

Our website may contain links to other websites or to integrated sites. We are not responsible for the contents of the websites of other companies or for the practices of such companies regarding the collection of personal data. When you visit other websites, you should read the owners’ policies on the protection of personal data and other relevant policies.

Amendment of data etc.

If you want us to update, amend or delete the personal data that we have recorded about you, wish to get access to the data being processed about you, or if you have any questions concerning the above guidelines, you may contact us at or +45 71 11 60 50. You may also write to us at the following address: 

    Biogenity ApS
    Dalgasgade 19, 3.
    9000 Aalborg


We use cookies on our website. You can read more about the use of cookies in our Cookie Policy, which you can find on the following link:


If you wish to appeal against the processing of your personal data, please contact us by email, telephone or letter as indicated above. You may also contact the Data Protection Agency, Borgergade 28, 5., 1300 Copenhagen K.